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Accessibility

Reservations will be entered during our listed dispatch hours.
Monday through Friday 7:00am to 6:00pm.
escort

Our drivers are unable to assist passengers with transfers, stairs, etc. Because of this, we encourage passengers who need assistance to use an escort.

What Is An Escort?

An escort is a person who is directly involved in assisting the passenger and can ride free of charge. Any person other than an escort who is riding with the passenger is considered a guest and will be required to pay the regular fare.

Who Should Use An Escort?

Escorts are mandatory for out of town transportation for anyone requiring assistance with mobility, medication, meals, or other personal or medical needs. This includes, but is not limited to, nursing home and assisted living residents.

Escort Procedure

The escort must be picked up from the same location as the passenger and return to the same location as the passenger. The escort will be charged a regular fare for additional stops.

BATA's Fleet is Accessible

BATA's fleet includes 19 accessible vehicles with staff extensively trained to assist with physical and other mobility challenges.The lift is available and encouraged for any passenger.

In coordination with the Federal Transit Administration, BATA complies with the Americans with Disabilities Act (ADA) requirements for all of our accessible vehicles. To access information on the specifics of these requirements, please Click Here.

Training on how to board and disembark a vehicle with a mobility device will be provided on an as needed basis. Please call 692-2222 to schedule training prior to your ride.

If you have questions about what to expect when boarding a vehicle using a mechanical lift, please review this video.

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